Freelance Product Engineer
Thoughtful products.
Built with care.
I build web products with a focus on clear interfaces and maintainable systems. My work brings together hands-on engineering, open-source collaboration and AI-assisted development.
TypeScript · Vue · Ruby on Rails
Based in Tenerife. Working remotely.
Engineering approach
Understand the problem.
Make deliberate decisions.
Take responsibility for the result.
From interface details to development workflows, I care about how a product works — and how well a team can keep building it.
Selected work
- 01
Open source
Zammad — Open-source helpdesk
Explore contributions(opens in a new tab)Building interfaces for complex support workflows, with contributions spanning ticket interactions, checklists and accessibility. Working within a shared codebase where review, testing and collaboration shape what ships.
Vue · TypeScript · Ruby on Rails
How I build
Product thinking, down to the details
I connect implementation decisions to the people using the product. Clear feedback, keyboard interactions and predictable behaviour are part of the work from the start.
Open-source collaboration
Working on Zammad has shaped how I approach software: make decisions understandable, review changes carefully and leave code others can build on.
AI as part of the workflow
I work with agent harnesses and reusable workflows as part of my development practice. I define the context, guide the work and review the output — with engineering judgement and responsibility staying with me.
A little about me
I’m Ben, an Austrian product engineer based in Tenerife. I enjoy making complex software feel straightforward and working with people who care about the details.
Let’s build something useful.
Have a product to develop or an existing one to improve? Let’s talk.